Privacy Policy
How we collect, use and protect your information
Introduction
This Privacy Policy describes how Translation ("we", "us", or "our") collects, uses, and shares information when you use our mobile application (the "App").
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Usage Information
When you use the App, we may automatically collect certain information about your device and usage of the App, including:
- Device information such as your device model, operating system version, unique device identifiers, and mobile network information
- Usage data such as the features you use, the actions you take within the App, the time and duration of your use, and the frequency of your visits to the App
- Log information such as technical information about how you accessed or used the App, including IP address, browser type, and referring URL
2. Translation Content
When you use the translation features of the App, we may collect the text, voice, or images you submit for translation ("Translation Content"). This information is necessary to provide the translation services you request.
We do not store your Translation Content unless you specifically choose to save it (for example, by adding it to your favorites or translation history).
3. Personal Information
We do not require you to provide personal information to use the basic features of the App. However, if you choose to contact our support team, you may provide us with personal information such as your name and email address.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the App and our services
- To process and deliver translations
- To personalize your experience with the App
- To understand how users interact with the App and to develop new features and functionality
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security vulnerabilities
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
1. Service Providers
We may share information with third-party service providers who perform services on our behalf, such as cloud storage providers, analytics services, and customer support services. These service providers are contractually obligated to protect your information and may only use it for the purposes for which we disclose it to them.
2. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3. Protection of Rights
We may disclose your information to protect the rights, property, or safety of Translation, our users, or others. This includes exchanging information to prevent fraud and to protect against spam, malware, and other harmful activities.
Security of Your Information
We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your device and any access credentials used to access the App.
Data Retention
We retain your information for as long as necessary to provide the services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
If you choose to save translations to your favorites or history, we will retain this information until you delete it or until you request that we delete your account and associated data.
Your Choices and Rights
You have certain choices regarding the information we collect and how it is used:
1. Access and Correction
You may request access to the personal information we hold about you and request that we correct any inaccuracies in that information by contacting us at the email address provided below.
2. Deletion
You can delete your translation history and favorites directly within the App. You may also request that we delete your personal information by contacting us at the email address provided below.
3. Device Permissions
The App may request access to certain features of your device, such as the camera (for camera translation) and microphone (for voice translation). You can manage these permissions through your device settings.
Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the bottom of this policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Last updated: June 2023