Privacy Policy
Last updated: June 15, 2023
This Privacy Policy describes how your personal information is collected, used, and shared when you use File Transfer (the "App"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
Information We Collect
When you use the App, we may collect the following types of information:
1. Usage Information
We collect information about how you interact with the App, including the types of files you transfer, the frequency and duration of your use, the devices you use to access the App, and other similar usage details. This information helps us understand how users interact with our App and improve our services.
2. Device Information
We collect information about the devices you use to access the App, including device model, operating system version, unique device identifiers, network information, and other technical information about your device. This helps us ensure the App functions properly across different devices and operating systems.
3. File Information
When you use the App to transfer files, we may temporarily process metadata about those files, such as file names, sizes, types, and creation dates. We do not access or store the actual content of the files you transfer through the App, except temporarily during the transfer process as necessary to complete the file transfer.
4. Personal Information
We do not require you to provide personal information to use the basic features of the App. However, if you contact our support team, you may choose to provide personal information such as your name and email address to help us assist you with your inquiry.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the App and our services
- To develop new features and functionality
- To understand how users interact with the App
- To diagnose and fix technical issues
- To provide customer support when you contact us
- To protect the security and integrity of the App and our users
Sharing Your Information
We do not share your personal information with third parties except in the following limited circumstances:
1. Service Providers
We may engage third-party companies and individuals to perform services on our behalf, such as hosting services, analytics, and customer support. These service providers will have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
2. Compliance with Laws
We may disclose your information if we are required to do so by law or if you violate our Terms of Service. We will only disclose information to comply with a legal obligation, protect or defend our rights or property, protect the safety of users of the App, or prevent fraud or abuse.
3. Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the App of any such change in ownership or control of your personal information.
Data Security
We take the security of your information seriously and use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
When you transfer files using the App, your files are encrypted during transmission using industry-standard encryption protocols. File content is not stored on our servers after the transfer is complete, except in cases where necessary to resolve technical issues or comply with legal requirements.
Data Retention
We retain your information for as long as necessary to provide the App and our services and to comply with our legal obligations. If you would like to request that we delete your information, please contact us at the email address provided below.
Your Choices and Rights
You have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to object to or restrict certain processing of your information
To exercise these rights, please contact us at the email address provided below. We may request additional information to verify your identity before fulfilling your request.
Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.